1. Cancellation by Customers
Customers may cancel their orders at any time before the products are shipped. To cancel an
order, please contact our customer service team at the Contact Us Page.
If you cancel your order before the products are shipped, we will initiate a refund to your
original method of payment. Refunds may take 7-8 business days to process, depending on
your payment provider.
If you cancel your order after the products are shipped, you may be responsible for paying the
shipping costs for returning the products. Shipping costs are non-refundable.

2. Cancellation by the Company
We reserve the right to cancel any order for any reason. If we cancel your order, we will notify
you as soon as possible and issue a full refund to your original method of payment.

3. Changes to this Policy
We may update this Cancellation Policy from time to time. Any changes will be effective
immediately upon posting on our website.

4. Contact Us
If you have any questions or concerns about this Cancellation Policy or your order, please
contact us at greengiftuae@gmail.com or message at +971503830551